1. Introduction

This Privacy Policy describes how Howard Frith Hilton (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you visit https://www.frithhilton.com (the “Website”), utilize our wallet system, or purchase digital creative content. We are committed to protecting your privacy and ensuring the security of the data you entrust to us.

2. Information We Collect

2.1 Information Provided During Checkout

When you purchase digital assets or fund your internal wallet, we collect specific identifiers necessary to fulfill the transaction and secure your assets. This includes:

• Identity Data: Your name and email address.
• Transaction Data: Records of payments, digital assets purchased (poetry, music, books), and wallet balance history.

2.2 Automated Data Collection

Like most digital platforms, we collect certain technical information automatically through our hosting provider, Cloudflare, to ensure service delivery and security:

• Technical Data: IP address, browser type, device information, and usage logs.

3. How We Use Your Information

We process your data strictly for the following purposes:

• Account Management: To maintain your digital wallet and ensure your purchased assets remain accessible to you across sessions.
• Communications: To send transaction receipts, 6-digit authentication codes (OTPs), and critical service updates.
• Security: To monitor for fraudulent activity and protect the integrity of the transaction ledger.

4. Financial Data and Payment Processing

We do not store sensitive financial credentials. All payments are handled by regulated third-party processors (e.g., NOWPayments, Flutterwave).

• The Process: During checkout, you are redirected to a secure gateway.
• The Result: We receive a confirmation of payment and a transaction ID, which we use to credit your internal wallet or unlock digital content.

5. Third-Party Data Sharing

We do not sell, rent, or trade your personal data. We only share information with service providers (Data Processors) necessary for the operation of the Website:

• Hosting and Security: Cloudflare.
• Email Delivery: ZeptoMail (for authentication and receipts).
• Payment Gateways: To facilitate the transfer of funds.

6. Data Retention

• Account Data: We retain your email and transaction history for as long as your account is active to provide continued access to your purchased creative content.
• Financial Records: Certain transaction data is retained for up to seven (7) years to comply with legal and tax obligations.
• Security Logs: Transient server logs are typically deleted or anonymized within 7 to 30 days.

7. Your Rights and Choices

Depending on your jurisdiction (such as under the GDPR), you may have the right to access, correct, or request the deletion of your personal data.

• Access: You may request a copy of the data we hold regarding your purchases.
• Deletion: You may request the closure of your account. Please note that deleting your account will result in the permanent loss of access to all purchased digital assets and any remaining wallet balance.

8. Security Measures

We implement industry-standard security protocols, including SSL encryption and HMAC-signed authentication, to protect your data from unauthorized access, alteration, or disclosure.

9. Contact Us

For questions regarding this Privacy Policy or to exercise your data rights, please contact:

Email: [email protected]